OVERVIEW

Cloud Telephony

Our comprehensive Cloud Telephony portfolio has services that can be applied to many business processes, e.g., lead generation, data-driven Marketing, customer service and any other contact process that relies on verbal communication. What’s more, these make a host of possibilities available to you with zero or minimal upfront investment.

HOSTED CONTACT CENTER

Whether you are setting up a new contact center or adding more capacity to your existing contact center either for the long term or short term (e.g., lead management for new campaigns/ launch), this Enterprise-grade solution gives you all the rich features with the flexibility of the hosted model.

INSTA CALLBACK

Connecting with your leads and prospects in their ‘moment of interest’ significantly increases the chances of a sale. This service helps you connect with people as soon as they express an interest in your products/services.

SMART CALLTHROUGH

Very often, on the other end of an incoming call, is a prospect waiting to be converted to a customer. With this service, you can give each incoming call the attention it deserves, even when call volumes are high and/or distributed across locations (e.g., countrywide branches, channel partners or dealerships).

AUTOCALL NOTIFIER

With this service, you can design, customize and personalize your bulk messages and send these out as calls or SMS. This not only helps you connect with a large audience simultaneously but also adds the warmth of personalization to your customer conversations.